By introducing the OpenExperience services in our projects, our defect management has made the leap into modern construction site management. We can record all defects and photos directly on the construction site and then generate professional reports and notifications of defects with almost no post-processing of the formulations. Tracking deadlines has caused a lot of effort in the past. With the constuction-The system does everything automatically for defect management. For us as project managers and site managers, this tool has made projects of new dimensions possible. The playful generation of protocols at the push of a button has also meant that the acceptance inspections, including the protocol, only take a fraction of the time than before the use of online construction acceptance. Besides us, the entire chain of project participants also benefits from this tool- starting with the client to the last executing company-, since the processing of all points is more structured. The current challenges of service phase 8 are no longer conceivable for us without the services of OpenExperience.